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FAQ

• Are there any adverse effects?

  Rarely, and only mild ones: some people notice slight warmth or redness that fades soon after a session. LED therapy is one of the safest treatments in esthetics. It’s non-invasive, contains no UV light, and doesn’t heat or damage the skin, so there’s no downtime.

  It has been studied for decades and is well tolerated by most skin types.

  We use professional-grade LEDs, medical grade silicone and provide protective eye covers. If you’re pregnant, have a history of seizures or light sensitivity, or take photosensitizing medications, consult your doctor first.

• How often should the mask be used?

  5-7 days a week to start, 10 minutes a session. You can do up to 2 sessions a day, using the same or different modes. After 6-8 weeks, you can reduce to 3-4 sessions a week to maintain your results. However most customers prefer to make Glotech™ a part of their daily routine longterm for best results.

• How soon will I see results?

  Most people notice smoother, brighter-looking skin within 2-3 weeks. Softer lines and fading spots follow over weeks 3 to 6 with daily use.

• Should I avoid the sun after treatment?

  No. LED light doesn’t make your skin more sensitive to the sun. Wear sunscreen as you normally would.

• Can I combine treatments?

  Yes. You can do up to two 10-minute sessions a day using the same or different treatment modes. 

  Our Mask Pro and Collar 2.0 both offer a new "combo" treatment mode that combines Blue light (for blemishes) + Red light (for fine lines & sun damage) into the same session.

• Do you offer a warranty?

  All Glotech™ devices automatically qualify for a 2-year warranty against manufacturing defects.  This warranty extends only to the original purchaser with original proof of purchase. 

  If your device should become defective within the warranty period, contact our customer support at hello@ledesthetics.com or 855-910-6846 (call or text).

  This warranty does not cover Devices damaged by: 

  • Accident, misuse, abuse, or alteration.
  • Use with unauthorized accessories or use other than as instructed.
  • Connecting to incorrect current and voltage.

  LED Esthetics shall not be responsible for any incidental, special or consequential damages resulting from the use of this Device. All implied warranties, including but not limited to implied warranties of fitness and merchantability are limited in duration to two years from date of original purchase. 

  Note: orders placed before November 5, 2026 come with a 1-year warranty. 

• What makes Glotech different?

  Every Glotech™ device is FDA-cleared, Class II Medical, and 3rd party tested for wavelength precision and light dosage. Many LED masks sold online aren’t, and some don’t put out enough light to do much. 

  Our Mask Pro and Collar are among the only FDA-Cleared devices to offer 3 clinically-proven treatment modes. 

  • Anti-aging: Red (630nm) + NIR (830nm)
  • Anti-acne: Blue (415nm)
  • Dual action: Red (630nm) + Blue (415nm)

  Many popular masks (such as Omnilux and Current Body Series 2) offer just one mode and sell separate devices for acne and signs of aging.

• How to stack serums

  If you’re looking to both improve fine lines, reduce pigmentation and revitalize your radiance, we recommend alternating the Biocell Copper Peptide (for fine lines) and the Ageless Complex (for pigmentation and radiance) with red light treatments every other day.  Apply the serum generously immediately before your treatment and allow to dry. 

  To further enhance your results and lock in deep hydration, apply the Hydrogel face mask on top of your serum (during your treatment) 2x per week.