Frequently

asked questions

Glotech™ light therapy

It's effective, easy, and, best of all, safe. Follow these tips to get the most out of your Glotech™ device

Does Glotech™ LED therapy actually work?

Yes!  Glotech™ technology has been clinically proven to produce visible results by 100’s of independent studies. Our database of clinical studies show effectiveness across a wide range of skin concerns including wrinkles and fine lines, pigmentation, collagen production, acne and total skin rejuvenation.  

With our Glotech™ Mask Pro, 97% of users saw improved skin radiance and 95% reported smoother and firmer skin after just 4 weeks.  

Be aware: Not all LED masks are created equal!  Many brands lack the clinical studies or FDA clearance that demonstrate proven effectiveness.  In fact, many “dupe” masks do not even have the correct wavelengths or optical power output (irradiance) to deliver real results.

All Glotech™ devices are FDA-cleared and Class II Medical certified so you can trust that you are getting the absolute best in quality and technology.

How soon will I see results?

You will notice a difference after just a few treatments, and with each session you will continue to see improvement. Below is a typical progression of results.

Week 1-2: 

  • Smoother and more hydrated skin with a natural radiant glow
  • Improved texture and skin tone
  • Redness and puffiness reduced

Week 3-4: 

  • Wrinkles and fine lines smoothing out 
  • Pigmentation starting to fade

Week 5-6: 

  • More dramatic improvements in the appearance of wrinkles, sun damage, hyperpigmentation and acne scars 
  • Confidence in your glowing skin, without makeup 

Remember: consistency is key (use your mask daily for best results!) and everyone’s skin and personal goals are different.   

We are so confident you will love your results that we offer a 30-day money back guarantee, no questions asked!

What makes Glotech™ different from other LED masks?

All Glotech™ devices are FDA-cleared and Class II Medical certified so you can trust that you are getting the absolute best in quality and technology.

Be aware: not all LED masks are created equal!  Many masks on the market lack FDA-clearance or clinical studies to prove their effectiveness. 

In fact, many “dupe” masks do not even have the correct wavelengths or optical power output (irradiance) to deliver real results. But you can have confidence in your skin-vestment with Glotech™.

Glotech™ Mask Pro is one of the only FDA-cleared devices that combines all three clinically-proven wavelengths and two powerful treatment modes into one device.  Most other masks out there offer just one treatment mode so if you’re looking to treat multiple skin concerns you would need to purchase multiple different masks. 

How often should the mask be used?

To start, we recommend using your Glotech™ mask 5-7 days a week for optimal results. One treatment lasts 10 minutes and your mask turns off automatically after that.

If desired, you may complete up to two treatments per day (either using different light modes or doing two of the same).

We designed Glotech™ devices to fit seamlessly into your daily routine. All devices are wireless and rechargeable so you can multitask while getting a clinical-grade skincare treatment!

After 4-6 weeks, when you are seeing your desired results, you may reduce to maintenance treatments 2-4 days per week.

Can I combine treatments?

You can do up to two 10-minute sessions in one day. We recommend combining Red (620nm) and Blue (415nm) light. You can combine treatments either back-to-back or at different times of the day. Red light works to relax and sooth so it is recommended at night, while blue light can be energizing so we recommend using that setting earlier in the day.

Should I avoid the sun after treatment?

Color light therapy does not increase your sensitivity to sunlight. However, if you are going into the sun, it is important to always apply sunscreen.

Is Glotech™ safe to use?

Glotech™ technology is cleared by the FDA and has proven to be safe for all skin types, with no adverse side effects and no pain. Glotech™ generates no heat or UV light and uses only specific wavelengths clinically-proven to benefit your skin.

LED therapy has been used for decades in medical and esthetics practices. With Glotech you can experience the benefits of LED light therapy from the comfort of your home. Unlike harsh treatments that can leave your skin red or peeling for days, Glotech LED therapy is painless, non-invasive and requires no downtime.  

We recommend speaking to your doctor first if you are pregnant, undergoing chemotherapy, have epilepsy or photoallergy or are taking any medications that may cause sensitivity to light (such as steroid or cortisone injections, anti-arthritic medication, Accutane or any other medications that may cause sensitivity).

Are there any adverse effects?

LED devices are classified by the FDA as possessing “non-significant risk”. The LEDs emit no UV light, so there is no risk of sunburn or skin cancer. If you have light sensitivity or are taking medications that can cause light sensitivity, it is not recommended to use this mask. Please see questions below about precautions and contraindications.

Should anyone avoid using LED therapy?

We recommend speaking to your doctor first if you are pregnant, undergoing chemotherapy, have epilepsy or photoallergy or are taking any of the following medications; steroids injections, cortisone injections, medications causing light sensitivity (such as Tetracycline).

Glotech devices are intended for adults age 18 and over.

Shipping and returns

We ship fast and make returns easy. Questions? You can always reach us at hello@LEDesthetics.com.

What is your money-back guarantee?

Your Glotech™ device automatically comes with a 30-day money back guarantee. If you aren't loving the results, you can return it within 30 days, no questions asked.

Simply email hello@ledesthetics.com with your order number and we will provide a pre-paid return label.

What is your return policy?

All Glotech™ devices with the exception of the Lip Wand may be returned for a refund within 30 days of delivery.  For hygienic reasons, the Glotech™ Lip Wand may not be returned once the inner seal is broken.  Serums and hydrogels also may only be returned if the original seal is unbroken.  Please see our Refunds & Returns page for more information

How much is shipping?

100% free fast shipping (3-5 days) on all orders from within the continental US. There is an additional charge for expedited shipping (2-3 days) as well as shipping to HI, AK and Canada.

How long does shipping take?

Orders typically arrive within 6-8 business days in the United States. With expidited shipping, orders arrive within 2-3 business days.

How do I make a return?

Simply contact us at hello@LEDesthetics.com with your order number to initiate a return. Returns must be initiated within 30 days following purchase.  Absolutely no returns will be accepted thereafter.  Returns must also be shipped within 7 days of receiving your return label.  Failure to comply with our return policy may result in your refund being denied.

What is your refund policy?

The cost of shipping and processing ($15) will be deducted from your refund. Skin care purchased for the first time may be returned if the outer box or bottle seal is undamaged. Subscription items and shipping protection are non-refundable.

Do you offer a warranty?

All Glotech™ devices automatically qualify for a one-year warranty against manufacturing defects.  This warranty extends only to the original retail purchaser with original proof of purchase. If your device should become defective within the warranty period, contact our customer support. This warranty does not cover Devices damaged by: 

  • Accident, misuse, abuse, or alteration.
  • Use with unauthorized accessories or use other than as instructed.
  • Connecting to incorrect current and voltage.

LED Esthetics shall not be responsible for any incidental, special or consequential damages resulting from the use of this Device. All implied warranties, including but not limited to implied warranties of fitness and merchantability are limited in duration to one year from date of original purchase.

How do I cancel my subscription?

It's super easy! Click the profile icon at the top of any page and enter the email address associated with your order. Check your email for your one-time login code to access your account. From there, you can view any subscriptions, change the frequency or cancel with the click of a button.

Product information

Learn more about our devices and figure out which is best for you.

How often should I use my Glotech™ mask?

To start, we recommend using your Glotech™ mask 5-7 days a week for optimal results. One treatment lasts 10 minutes and your mask turns off automatically after that.

If desired, you may complete up to two treatments per day (either using different light modes or doing two of the same).

We designed Glotech™ devices to fit seamlessly into your daily routine. All devices are wireless and rechargeable so you can multitask while getting a clinical-grade skincare treatment!

After 4-6 weeks, when you are seeing your desired results, you may reduce to maintenance treatments 2-4 days per week.

What are the benefits of each wavelength?

Blue Light: Destroys acne-causing bacteria and regulates oil production to quickly treat and prevent future breakouts.

Red Light: Stimulates collagen production, improves blood circulation, reduces inflammation, and promotes overall skin rejuvenation. You will notice a visible improvement in fine lines, wrinkles, and skin tone.

Near Infrared (NIR) Light: NIR penetrates deeper into the dermis to stimulate muscle recovery and cell regeneration. It can aid in wound healing, reduce pain and inflammation, and improve muscle recovery.  Combined with Red Light, it further amplifies the production of collagen.

Are Glotech™ devices FDA-cleared?

Yes, Glotech™ Mask Pro has undergone rigorous testing for FDA-clearance and our technology is backed by dozens of independent clinical studies.

Should I use serums during my treatment?

We recommend applying your specially formulated LED Esthetics serum or hydrogel immediately prior to your treatment.  All of our skin care products have been designed with light-activated ingredients to accelerate your results and maximize the effects of LED light on your skin.  You may also complete treatments with a freshly clean, dry and bare face.  It is important to avoid other topical creams or serums which may create a barrier between your skin and the light, reducing the effectiveness of your treatments. 

How to stack serums and amplify my results?

If you’re looking to both improve fine lines, reduce pigmentation and revitalize your radiance, we recommend alternating the Biocell Copper Peptide (for fine lines) and the Ageless Complex (for pigmentation and radiance) with red light treatments every other day.  Apply the serum generously immediately before your treatment and allow to dry. 

To further enhance your results and lock in deep hydration, apply the Hydrogel face mask on top of your serum (during your treatment) 2x per week.

Can I use my Glotech™ Mask with botox or fillers?

Yes, Glotech devices are safe to use with botox and fillers.  They can help accelerate the healing of bruising and inflammation that occurs after injections.  In fact, many customers reported that they felt their treatments lasted longer and results are much more enhanced when combined with red light therapy.

Can I use my Glotech™ Mask after microneedling?

Absolutely!  The combination of red and near-infrared light the Glotech™ Pro can accelerate the healing process after a microneedling treatment. Even better, it can amplify the production of collagen resulting from a microneedling treatmen

Product guides

Glotech™ Mask Pro

Glotech™ Mask Lite

Glotech™ Collar

Glotech™ Acne Wand

Glotech™ Lip Wand